Current Student FAQs

FAQ's

Go into your student portal. Using Google Chrome.

Click on “My Resources”

Click on “My Documents”

Click on the dropdown for Document and choose “create Letter to confirm study” and click download

Go into your student portal, using Google Chrome.

Click on “My Resources”.

Click on “My Documents”.

Click on the dropdown for Document and choose “Academic Transcript – Unofficial” and click download.

Go into your student portal. Using Google Chrome.

Click on “Account Administration”

Click on “My Documents”

Category should default to “Finance”

In the Document section click on the dropdown to “Provisional Invoice”

Click on however many subjects you will be enrolling in (This does not enrol you)

*This will download your letter with how much you will need to pay.

Go into your student portal. Using Google Chrome.

Click on “Account Administration”

Click on “Update my Profile”

Click on “Contact Details” then click on “Edit”

Go into your student portal. Using Google Chrome.

Click on “Services and Support”

Click on “My Fees”

You can then click on either the “Payment Options” button in grey or the blue button called “View Payment Options”

This will take you to the page with all the payment options

When making payment please make sure to include your full name and student ID number as reference.

And our finance team will track your payment to allocate it accordingly. Please check your student account in student portal in a weeks’ time to make sure payment is allocated. 

Click on ‘ I Forgot My Password’

Type your student number and leave the option for verify by email.

You will receive an email to your personal email address we have on file.

Please copy and paste the link from the email to google chrome, follow the instructions and you will be able to make a new password.

If you are trying to access Moodle directly, your log in credentials will not work.

Please try accessing your Moodle by

-          Step 1 : Going in to student portal (https://learning.latrobemelbourne.edu.au/) first

-          Step 2: Click on Moodle from Student portal

And you should be able to access your Moodle.

If you are still having log in issue, please try resetting your password and let us know if you need further assistance.

Complete the variation of Enrolment agreement form (VEA)

And contact Academic coordinator for a meeting request.

Contact Academic coordinator

Please contact your current academic coordinator who will be able to advise you and discuss about course change

Please contact Ask Latrobe

https://www.latrobe.edu.au/students/ask-us

Or

You can get assistance directly from the Ask La Trobe staff at the library.

Contact Academic coordinator